Question 1

What types of stone floors do you clean?

Accepted Answer

We clean, polish, and seal all types of natural and man-made stone floors including limestone, travertine, marble, slate, sandstone, Victorian tiles, terrazzo, flagstone, granite, porcelain, ceramic (deep clean and polish only), and polished concrete.

Question 2

Do I really need to seal my stone floor after cleaning?

Accepted Answer

Yes, we strongly advise sealing your floor after cleaning. It helps protect against stains, moisture, and daily wear—especially on porous stones like limestone or travertine.

Question 3

How often should stone floors be resealed?

Accepted Answer

We generally recommend resealing stone floors every 12 months, depending on foot traffic, stone type, and maintenance history. Kitchens and hallways may need more frequent sealing.

Question 4

Can you remove scratches, etch marks, stains or dull spots from stone flooring?

Accepted Answer

Yes. We use diamond polishing pads and specialist machinery to remove scratches, stains, etching, and dullness, restoring your stone's original finish—whether glossy or matte.

Question 5

What's the difference between polishing and sealing?

Accepted Answer

Polishing restores the shine and texture of the stone, while sealing protects it from stains and moisture penetration.

Question 6

How long does it take to clean and seal a stone floor?

Accepted Answer

Most rooms take 4–6 hours depending on soiling, area size, and whether old seal needs stripping. We always give an accurate time estimate beforehand.

Question 7

Is the process messy or dusty?

Accepted Answer

No. We use water-fed machines and powerful extraction for a low-moisture, dust-free clean that is safe and non-disruptive.

Question 8

Can I walk on the floor right after sealing?

Accepted Answer

We recommend waiting 4 hours for light foot traffic and 24 hours before placing rugs or furniture to allow full curing of the sealer.

Question 9

Are your products safe for children and pets?

Accepted Answer

Absolutely. We only use non-toxic, eco-friendly cleaning and sealing products safe for children and pets.

Question 10

Do all floors need stripping before polish and seal?

Accepted Answer

Not always. If the floor has never been sealed, we can often skip the stripping process before polishing and sealing.

Stone & Tile Floor Cleaning in Durham